Stellenangebot
Service Coordinator

You will be the guiding force behind customer satisfaction, handling and coordinating service and warranty assignments in the Dredging, Offshore & Transport and Marine & Governmental segments. While primarily based in the office, you occasionally visit customers on-site to oversee operations.

Tasks

• Coordinate and oversee service and warranty work in close collaboration with customers.
• Provide functional guidance to customer teams to optimize their experience.
• Ensure seamless processes for service and warranty work after ship delivery.
• Advise stakeholders to maintain high project quality.
• Prepare progress, work, and forecast reports for assigned projects.
• Act as the primary point of contact for clients, ensuring clear communication with internal and external stakeholders.

• Relevant degree in electrical engineering or a comparable qualification.
• Technical knowledge of ship electrical systems is an advantage.
• Commercial, communicative, and organizational skills.
• Solution-oriented and stress-resistant.
• Experience in a customer-facing service role, preferably within the maritime sector.